Use this page as the follow-along hub for this session. Below you'll find session slides, a short recap of what the session covered, session files, copy-ready prompt starters, and current OpenAI Academy resources to keep momentum going after the event.
What this session covers
Getting started with ChatGPT and responsible use basics.
How to get better results with prompting and meta-prompting.
Which tools to use first: Search, Data Analysis, Apps, Voice Mode, and Projects.
Practical small-business workflows like customer replies, hiring, planning, marketing, and SOPs.
How to turn a recurring task into a reusable assistant or GPT.
Quick reminders
Protect sensitive personal and business data.
Use Search or Deep Research when you need current, cited information.
Keep a human in the loop for important decisions and external communications.
Prompting checklist
Task: what you want ChatGPT to do.
Context: what it should know about your audience, constraints, or files.
Expectation: what done looks like - format, tone, length, and required sections.
What are 3 current customer or market trends I should pay attention to this quarter?
Use recent sources.
First tell me what the workbook contains, how clean it is, and what context is missing. Then identify the three most important business patterns, create one simple monthly chart, and recommend three actions the owner should test in the next 30 days. Separate observations from assumptions.
What’s on my calendar tomorrow and how should I prep?
Act as a live translator between English and Spanish. When you hear English, translate it into Spanish. When you hear Spanish, translate it into English. Keep the tone warm and professional. Do not add information or answer the customer's questions yourself.
Learning resources
Small Business Prompt Pack - Ready-to-use prompt examples for planning, customer communications, operations, and day-to-day small-business work.
