Article
July 21, 2025 · Last updated on August 12, 2025
ChatGPT for IT
# Work Users
# Prompt Packs
ChatGPT use cases and prompts for IT teams
ChatGPT for IT teams
IT teams are responsible for keeping systems secure, efficient, and accessible—and ChatGPT can help them move faster and reduce manual work. It can summarize logs, write automation steps, explain complex configurations, and help communicate technical changes to non-technical teams.
Cloud & vendor evaluations
ChatGPT can help compare cloud services, IT vendors, and emerging technology solutions to guide strategic decision-making. Use deep research and web search for deeper real-time insights.
Use Case | Prompt | URL |
|---|---|---|
Compare cloud providers | Compare AWS, Azure, and GCP for our use case: [insert workload or environment]. Consider cost, uptime, global availability, and ease of integration. Research using 2025 data, and present a table comparing each provider with a recommendation at the end. | |
Generate vendor comparison chart | Research and compare remote access vendors for enterprise use. Focus on features, pricing, integrations, and support quality. Use 2025 data, and summarize the findings in a comparison table with notes. | |
Compare AI observability tools | I'm an IT Manager at [insert company]. I’m evaluating observability platforms. Research current offerings, pricing, supported environments, and key differentiators in 2025. Include citations and summarize insights in a comparison table with a recommendation for a mid-size engineering org. | |
Investigate zero trust frameworks | I'm a Security Architect working on adopting a zero trust model. Research leading frameworks (e.g., NIST 800-207) and recent updates to best practices in 2024–2025. Include real-world implementation case studies where possible. Provide a summarized comparison and an executive-ready briefing. |
IT compliance & security
ChatGPT guides research and documentation on compliance requirements, access reviews, and security posture evaluations.
Use Case | Prompt | URL |
|---|---|---|
Assess global data residency laws | I’m an IT Compliance Lead planning a global data storage architecture. Research 2025 data residency requirements across the EU, US, APAC, and LATAM. Include regulatory restrictions and preferred cloud regions. Cite official documentation and summarize findings in a table grouped by region. | |
Analyze remote access tools | As an IT Service Delivery Lead, I need a secure, scalable remote access tool for our hybrid team. Compare current vendors (e.g., BeyondTrust, TeamViewer Tensor, Chrome Remote Desktop) for enterprise use in 2025. Focus on SSO support, encryption, session logging, and pricing. Provide a security-focused executive summary with links to primary sources. | |
Generate compliance checklist | Based on SOC 2 guidelines, create a checklist of IT-specific controls to review for an upcoming internal audit. Use this existing audit prep document as background. Organize the checklist by domain (e.g., access, change management, incident response). | |
Validate access controls | Review this access matrix of users, roles, and systems. Check whether each user’s access level follows our least-privilege policy. Identify any potential overprovisioning, and provide a table listing users with permissions that may need to be scaled back. | |
Review API security posture | Review this API schema and a sample set of traffic logs. Identify common API security issues such as poor input validation or lack of authentication. Provide a bullet-point list of findings with suggested fixes. |
IT operations & asset management
ChatGPT supports operational planning, asset lifecycle policies, onboarding processes, and IT ticket prioritization.
Use case | Prompt | URL |
|---|---|---|
Draft IT onboarding checklist | Create a checklist for onboarding new hires from an IT perspective. Include key steps for account provisioning, security training, and hardware setup. Use this outline of our current process, and present the checklist organized by day or week. | |
Generate hardware lifecycle policy | Create a draft policy for managing the lifecycle of company laptops and desktops. Reference this spreadsheet of device ages and current replacement costs. Write a formal document with guidance on replacement timelines, support windows, and environmental considerations. | |
Draft asset inventory policy | Write a formal policy for maintaining and auditing IT asset inventory. Use this list of tools, departments, and stakeholders as a starting point. Include purpose, responsibilities, and process for inventory reconciliation. | |
Help prioritize IT tickets | Review this queue of open IT support tickets. Use this prioritization rubric based on impact, urgency, and SLA. Reorder the tickets accordingly and present the list as a prioritized backlog with a short reason for each ranking. | |
Track hardware lifecycle risk | Use this device inventory file containing purchase dates, models, and OS versions. Highlight which assets are past end-of-life or nearing refresh thresholds. Create a table of at-risk devices and include a narrative summary for IT leadership. |
IT communication & incident management
ChatGPT assists with drafting communications, postmortems, and disaster recovery plans for IT services.
Use Case | Prompt | URL |
|---|---|---|
Draft an incident postmortem | Summarize the recent [insert system or service] outage. Include the root cause, timeline of events, user impact, and actions taken. Use information from the incident ticket or war room notes, and format the summary as a shareable internal postmortem report. | |
Create a DR playbook draft | Create a draft disaster recovery playbook for a critical production service. Use this system diagram and our recovery objectives (RTO, RPO). Organize the playbook into steps to take before, during, and after a service outage. | |
Write internal comms for downtime | Write a professional internal communication announcing planned downtime for [insert system or tool]. Include timing, affected users, impact on work, and who to contact for questions. Write the message in the tone of an IT team update. | |
Translate error logs to plain language | Help translate these system error logs into language that can be understood by a non-technical executive. Use definitions where needed, and summarize what each log entry means in a few clear sentences. Present the explanation as an email draft. | |
Evaluate SaaS tool redundancy | Review our current list of SaaS tools used by IT, engineering, and ops. Use the attached spreadsheet with cost, team usage, and tool functions. Identify overlapping tools and recommend 3–5 candidates for consolidation, explaining why each was chosen in a short summary report. |
IT monitoring & optimization
CharGPT analyzes logs, uptime, and system performance to propose improvements and forecast trends.
Use case | Prompt | URL |
|---|---|---|
Summarize system health trends | Analyze the system health logs from the last 30 days. Focus on spikes in CPU/memory, service outages, and recurring error codes. Provide a concise summary of the key issues and add brief commentary on possible causes or needed follow-ups. | |
Suggest system monitoring improvements | Review our monitoring setup for [insert system] based on the current configuration and recent alert history. Identify 2–3 areas for improvement, such as gaps in alert coverage, noise reduction, or metrics tuning. Present the suggestions in a short internal memo. | |
Analyze service uptime and incident frequency | Review this CSV with daily uptime % and incident logs for [insert service] over the past quarter. Identify patterns in outages, frequency of issues by severity, and calculate overall uptime. Summarize findings and suggest actions for improvement in a brief report. | |
Audit user access logs for anomalies | Analyze this user access log export. Identify users or IP addresses with unusual access frequency, after-hours logins, or failed attempts. Flag suspicious patterns and summarize results in a security review format. | |
Forecast IT support ticket volume | Analyze this export of support ticket volume by week for the past 12 months. Identify seasonality trends and forecast volume for the next quarter. Visualize the trend and provide commentary for capacity planning. |
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