Article

August 5, 2025 · Last updated on July 14, 2026

Communicating about ChatGPT Enterprise to your team

# Leaders & Admins

# ChatGPT

# Awareness

# Work

Email and chat templates to support your rollout

This toolkit contains email and chat templates for each stage of your ChatGPT Enterprise rollout. Tailor the language to your audience: everyone can use Chat for questions and short drafts, while some users may also have access to ChatGPT Work for longer, multi-step deliverables or Codex for software and technical work.

These templates are intended as starting points to help you communicate with your users. We encourage you to edit and customize the content to reflect your company’s unique needs, audience, and internal structure. Specific text to modify is highlighted in yellow.

💡 Tip: Use Chat for quick tailoring, or use ChatGPT Work—where enabled—to revise the full toolkit with your rollout plan, audience, policies, and preferred tone.

Announcement to new users

Email Version

Hi [Team],

We’re thrilled to announce that ChatGPT Enterprise is now available at [Company Name]! AI is evolving rapidly, and this is your opportunity to explore how ChatGPT can enhance your daily work—whether it’s streamlining workflows, analyzing data, generating content, or brainstorming new ideas.

Why This Matters

Protecting [Company Name]’s data is our priority. ChatGPT Enterprise includes workspace-level access controls, encryption in transit and at rest, and no training on business data by default. Follow your organization’s policies for approved data, plugins, connected systems, and actions.

Choose the right ChatGPT experience

Chat: Ask questions, search the web, brainstorm, compare options, summarize information, or create a short draft.

ChatGPT Work (where enabled): Delegate longer, multi-step tasks that use files, plugins, and approved tools to create review-ready documents, presentations, spreadsheets, Sites, analyses, or recurring updates.

Codex (where enabled): Use a dedicated coding experience for software and technical tasks such as understanding a codebase, implementing features, debugging, running tests, and reviewing pull requests!

How to Get Started

Review user resources at the OpenAI Academy for Work

Choose Chat for quick help, ChatGPT Work (where enabled) for finished deliverables, or Codex (where enabled) for technical tasks

[Additional information about where to go for resources or support]

Let’s make the most of this exciting opportunity together!

Best, [Your Name] [Your Position]

Chat message

🚀 ChatGPT Enterprise is now live at [Company Name]!

Your ChatGPT Enterprise workspace gives you a secure place to use Chat for questions, research, brainstorming, and short drafts. Depending on your role and workspace settings, you may also have ChatGPT Work for substantial, reviewable deliverables or Codex for software and technical tasks.

Get started: [Login instructions]

Review user resources at the OpenAI Academy for Work

Excited to see what you create!

Email to pending users (have not accepted invite)

Email template:

Subject: Action Required: Please Accept Your ChatGPT Enterprise Invitation

Hi Team,

As part of our effort to centralize tools and enhance security, you should have received an invitation to join our ChatGPT Enterprise workspace using your @<domain> email. If you haven’t yet accepted that invitation, please do so as soon as possible.

Why this matters:

Enterprise workspace controls: Work-related activity in ChatGPT Enterprise is governed by your organization’s identity, access, retention, and data policies, with no training on business data by default.

Separate work and personal activity: Accept the invitation using the work email address your organization specifies, then confirm that you are in the [Company Name] workspace before using company data.

Collaborate with teammates: Use the sharing options enabled by your organization to work together on approved chats, projects, files, deliverables, agents, and technical tasks.

Account setup: If you already use ChatGPT personally, follow your admin’s instructions for keeping work and personal activity in the appropriate workspace.

Next Steps:

Locate the invitation email from OpenAI (subject line: “You’ve been invited to join ChatGPT Enterprise”).

Click “Accept Invitation” and follow the workspace setup prompts.

Confirm that you are working in the [Company Name] workspace before using company data.

If you run into any issues or need assistance, please reach out to <IT/admin contact>. We also have a brief FAQ in <link to internal documentation> to guide you.

Please complete this as soon as possible to ensure you are able to utilize your license or we will reallocate it. Thank you for your prompt attention.

Best regards, [Admin Name]

Chat template:

Reminder: Join ChatGPT Enterprise! You should’ve received an invite to join our ChatGPT Enterprise workspace via your @<domain> email. Please accept it ASAP to keep your license.

Why it matters:

Ensures data security & compliance

Lets you collaborate with teammates

Keeps work activity in your organization’s approved workspace under your work email

Next steps:

Find the invite from OpenAI (“You’ve been invited…”).

Click Accept Invitation and follow the prompts.

Use the [Company Name] workspace for work-related activity.

Questions? Contact <IT/admin contact> .

Discover use cases for your role

Email template:

Subject: Discover how to use ChatGPT in your role

ChatGPT can support many roles and functions. Start by choosing the experience that matches the outcome: use Chat for a quick answer, explanation, brainstorm, or short draft; use ChatGPT Work—where enabled—for a substantial, reviewable deliverable; and use Codex—where enabled—for software or technical work. If you want ideas for your role, try one of these prompts in Chat:

“How can a [YOUR ROLE] at [YOUR COMPANY] use ChatGPT to support their work? Provide example prompts.”

“I am a [YOUR ROLE] at [YOUR COMPANY]. One of my biggest pain points is [PAIN POINT]. How can I use ChatGPT to improve this pain point? Include example prompts.”

These prompts will give you tailored suggestions on how ChatGPT can assist you, making your work more efficient and productive. Dive in and discover the many ways ChatGPT can lighten your load!

We want to hear from you on how you are using ChatGPT Enterprise! Can you please reply to this email if you have an interesting way it has helped you with a work task?

Email template:

Subject: Choose the right ChatGPT experience for your task — Use Chat when you want to ask a question, brainstorm, compare options, summarize information, or create a short draft. Use ChatGPT Work—where enabled—when you want a completed, reviewable deliverable such as a report, deck, analysis, spreadsheet, Site, project plan, or recurring update. Use Codex—where enabled—for software and technical tasks.

Start with the outcome you need, add the files or approved plugins that provide context, and explain any constraints, quality bar, or review point. We want to hear how Chat, Work, or Codex helped—reply with an example from your role?

Chat template:

Not sure where to start? Use Chat for quick questions, brainstorming, research, and short drafts. Use ChatGPT Work—where enabled—for longer, multi-step work that should produce a reviewable file or finished result. Use Codex—where enabled—for software and technical work. Share a useful example from your role?

Use case inspiration

Email template:

Subject: Discover new use cases with ChatGPT

Hi team,

We hope you are taking advantage of all of the resources we shared and finding ways that ChatGPT can help support your work.

If you’re looking for some inspiration, we’ve compiled a list of common use cases and sample prompts for any role. As you find new use cases, add them to our internal Use Case Library.

1. Summarizing Information

"Summarize this meeting transcript into key decisions and action items: [paste transcript]."

"Summarize this article in 3 bullet points: [link or pasted text]."

2. Drafting and Editing Content

"Draft a professional follow-up email after a client meeting highlighting next steps."

"Edit this paragraph to make it more concise and formal: [paste text]."

3. Brainstorming Ideas

"Give me 10 ideas for engaging ways to introduce a new product feature."

"Brainstorm solutions to improve cross-team communication in a remote company."

4. Creating Project Plans or Outlines

"Create a project plan outline for launching an internal newsletter." "Outline the key steps to prepare for a quarterly business review."

5. Analyzing and Interpreting Data

"I have this sales data in a table. What trends do you see? [paste table]" "Help me write 3 insights based on this survey summary: [paste summary]"

Check out these resources to make the most of ChatGPT:

Learn current prompting practices and how to choose among Chat, Work, and Codex experience s

Check out more role-specific guidance in Guides for Your Job

Chat template:

Hi team! 👋 If you're looking for inspiration on how to use ChatGPT in your day-to-day, we've pulled together some common use cases and sample prompts across roles—from summarizing info to brainstorming ideas and analyzing data.

💡 Example prompts:

"Summarize this meeting transcript into key decisions and action items: [paste transcript]"

"Draft a follow-up email after a client meeting highlighting next steps"

"Create a project plan outline for launching an internal newsletter"

Check out more about prompting and guides for your role .

Let us know what you’re exploring—we’d love to hear! As you find new use cases, add them to our internal Use Case Library.

Prompt tips and tricks

Email template:

Subject: Maximize the potential of ChatGPT with better prompts Get the most out of ChatGPT by creating detailed prompts! The most effective prompts usually provide the model with 3 components - a specific task, some relevant context, and a clearly defined output. If you need help, ChatGPT is great at generating detailed and efficient prompts for you, just tell it what you’re trying to do and ask it to create a prompt based on your description. You can always adjust the prompt if the result wasn’t quite what you were looking for. Watch a 90-sec video to create more effective prompts . We want to hear from you on how you are using ChatGPT Enterprise! Can you please reply to this email if you have an interesting way it has helped you with a work task?