OpenAI Academy

Non-Profit

# Nonprofits

A coach for the hardest career change

Navy veteran and educator Stephen K. Hudson founded AI Ready Veteran to give service members and their families scalable, just-in-time career coaching during the high-friction transition to civilian work. Drawing on two decades as a Navy data analyst, he built a suite of custom GPT tools that translate military roles into civilian competencies, generate tailored resumes, simulate multi-round interviews with voice practice, and coach newcomers through workplace norms that can feel like culture shock after a chain-of-command environment. Launched in May 2024, the nonprofit now serves more than 1,000 users, helping veterans identify target roles and employers, prepare more effectively for interviews, and adapt faster once hired. By turning mentorship into an always-available, highly specific guide, the platform aims to reduce early job churn and help veterans convert experience into confident, mission-ready impact.
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mRelief co-founders Rose Afriyie and Genevieve Nielsen are using ChatGPT to expand a nonprofit that helps families claim SNAP benefits quickly and with dignity, reporting 5.2 million people served and $2.1 billion unlocked to date. With frequent partnership meetings across the country, the team uses AI to tailor pitches to each partner’s geography, mapping impact to specific ZIP codes and reframing results in the metrics that resonate, cutting preparation time while improving alignment. On the service side, AI helps eligible families follow through: an outreach chatbot answers questions and nudges applicants back into the flow, and a document-checking model improves photo submission quality, increasing first-try completion by 20% and reducing thousands of manual reviews in a South Carolina pilot. The result is faster, more reliable benefit access in a system where delays can mean missed meals.
# Nonprofits
United Way adopted OpenAI Enterprise to improve quality and productivity across its organization, pairing the rollout with governance and an internal AI Ambassador program led by CTO Lawana Jones. A standout use case is contract review: ChatGPT now helps the team extract key terms, renewal dates, and non-standard clauses in seconds, turning long agreements into actionable checklists and helping leadership avoid expensive mistakes. In one case, the tool surfaced a little-noticed termination window that could have triggered an automatic renewal, and it also supports version comparisons when vendors submit “revised” contracts to ensure changes match what United Way requested. Beyond legal workflows, teams use ChatGPT for communications, research briefings, and rapid deck drafting, reclaiming hours while reducing risk and keeping more attention on vendor strategy, security, and mission delivery.
# Nonprofits
When the Carl B. and Florence E. King Foundation received more than 200 grant applications in a cycle that typically brings about 90, president Kim Davis used GPT-5 to help evaluate submissions and clarify which proposals best fit the foundation’s goals. Rather than producing blunt rankings, the model explained why certain mission statements worked better and offered alternative rewrites tuned to different contexts, from a bold, board-memorable version to a warmer, public-facing one, each with clear rationale. Davis noted that earlier models often required repeated prompting to stay consistent, while GPT-5 delivered faster, more precise, and more instruction-following support from the outset. The result was a workflow that preserved judgment and standards while helping the foundation communicate more clearly and move through a higher-volume grant cycle with confidence.
# Nonprofits
When the Greenville Arts Council learned at 4:48 PM that a $20,000 grant proposal was due by 5:00 PM, board president Mary Catherine Brooks used ChatGPT to turn urgency into a winning submission. She uploaded prior successful proposals and had the model draft a new application fast enough to file before the deadline, securing funding for arts and education programming for children and families across the Mississippi Delta. After participating in OpenAI’s Nonprofit Jam, the council applied AI in a high-stakes moment where time was the main constraint, showing how small bursts of support can translate into real community impact.
# Nonprofits
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