OpenAI Academy Cork

Resource Hub for OpenAI Academy with Cork Chamber, 13 November 2026.
November 10, 2026 · Last updated on November 12, 2026
Workshop slides
Three months of ChatGPT Plus
Use the email address associated with your ChatGPT account so the event team can administer the offer.
Workshop prompts
Use the copy button on a prompt below, then paste it into ChatGPT and replace every [square bracket] with approved details. Choose your own business task or Harbor Bloom, the fictional Cork florist used in the examples. Follow-ups belong in the same chat.
Use only information your business permits you to share. Remove customer identifiers, confidential details and sensitive data, or use a fictional example. If a tool is unavailable, ask for the same result in the chat using information you provide.
Keep workshop work in draft. Do not send messages, publish a website, activate a schedule or edit business records. Review facts, source links, assumptions and commitments before using any result. Harbor Bloom examples are fictional.
The prompts follow the supplied 34-slide Cork workshop deck. Slide numbers below refer to that deck.
Lesson 1: Prompting and setup
Slide 9: Three ingredients of a useful prompt
Reusable prompt scaffold
Slide 10: A stronger customer reply
Run these three prompts in order in the same chat.
1. Start with the task
Draft a reply to a negative customer review. Do not post it.2. Add context
Draft a reply to this 2-star review for Harbor Bloom, a fictional neighbourhood florist in Cork: “My anniversary bouquet arrived late and looked nothing like the photo.” Use only the details in this example. Do not invent a reason for the delay, a policy or a remedy. Do not post the reply.3. Set the expectation
Make the reply warm and direct, under 60 words. Acknowledge the concern without adding unverified facts, refunds, discounts or other commitments. Keep it in draft.Slide 11: Improve a prompt
Turn a rough idea into a prompt
Turn this rough idea into a stronger prompt: [idea]. Ask me three short questions about the task, context and what a useful result would look like. After I answer, give me one copy-paste prompt. Do not fill missing business facts with guesses.Optional: plan an image prompt
Help me write an image-generation prompt for a Tuesday promotion for Harbor Bloom, a fictional neighbourhood florist in Cork. Ask me three short questions about the goal, audience and visual direction first. Do not invent an offer, price, contact detail or claim about product availability.Optional: compare image directions
The goal is to encourage Tuesday-afternoon bouquet enquiries. The audience is nearby office administrators and residents. The visual direction is bright, local and editorial. No discount or specific product is approved. Now give me three distinct image-generation prompts, one sentence each. Do not generate the images yet.Optional: create the chosen image
Use option [number] to create one illustrative image for the fictional promotion. Do not add a price, offer, testimonial, contact detail or claim about an actual product. Keep it as a draft for review.Slide 12: Personalise your experience
Style preference to adapt
Use a warm, practical tone. Lead with the answer, avoid jargon, and use short bullets when they help. Ask for missing facts rather than inventing them.Slide 13: Use AI responsibly
Review a draft before use
Check this draft for unsupported claims, invented details and commitments I have not approved. Identify anything a person needs to verify. Suggest a revised version using only the information already approved. Do not send or publish anything.Slide 14: Exercise 1: improve one prompt
Choose one prompt, add context and expectations, then ask ChatGPT to improve your prompt.
Option A: customer review
Draft a reply to this customer review for [business]: [review text]. Context: [what happened and the approved policy, if any]. Use [tone] and keep it under [word limit]. Use only the information I provide. Do not offer refunds, discounts or commitments I have not approved. If an important fact is missing, ask me. Keep the reply here as a draft; do not post or send it.Option B: a promotion for a slow period
Draft a promotion for [business] during [slow day or time]. Audience: [customer group]. Approved offer and limits: [details, or “no offer approved yet”]. Give me [format and length] in [tone]. If a price, deadline, availability or condition is missing, ask rather than invent it. Keep the promotion in draft; do not publish it.Refine your first result
Review this draft against my task, context and expectations. Point out one useful improvement and any unsupported facts or commitments. Ask one question if needed, then give me a stronger version for review.Slide 15: Share
What changed when you added context? Which expectation made the result more useful? How did ChatGPT improve your prompt?
Lesson 2: Research and communications
Slide 17: Research and communicate a finding
Find current Cork events
Find up to five public events in Cork, Ireland, in the next 60 days that could matter to Harbor Bloom, a fictional neighbourhood florist. State the date range you are using. For each event, give the event name, date, location, original or official source link, and one possible business opportunity. Separate the published facts from your suggestion. Do not imply Harbor Bloom is involved or that extra demand is guaranteed. Flag details that still need checking.Draft a customer message
Using only the verified event details from this chat, draft a short customer message for fictional Harbor Bloom about [chosen event]. Keep it under 80 words in a warm, practical tone. Do not imply that Harbor Bloom is an organiser, sponsor or partner. Do not invent offers, availability, contact details or services. Keep it here for review; do not send or publish it.Adapt it for the owner
Turn the same verified finding into a short owner briefing for Harbor Bloom. Include the opportunity, evidence with source links, one suggested next step and what still needs checking. Separate facts from recommendations. Do not commit the business to an offer, partnership or event.Slide 18: Search and source checking
Check two sources
Compare the source quality for these two events: [event names or links]. Which facts are supported by an original or official source? Confirm the year, dates and location. Identify conflicting, missing or outdated information. If you cannot access a source, say so rather than treating it as verified.Slide 19: Deep Research
Optional deeper comparison: Cork flower shops
Research flower shops serving Cork, Ireland. Compare published bouquet prices, delivery fees, minimum orders, subscriptions, wedding services, reviews, positioning, guarantees and promotions. Use euros and record whether VAT and delivery are included. Compare like with like; normalise prices only where arrangement size or stem count supports a fair comparison. Cite original sources and access dates. Mark unavailable details rather than guessing. Separate advertised claims and customer reviews from established facts. Recommend an illustrative everyday, premium and luxury pricing structure for fictional Harbor Bloom, distinguishing market evidence from assumptions. Do not claim these tiers are profitable without cost and margin data. Keep the recommendation as a draft for review.Slide 20: Projects
Project instructions to adapt
This Project supports marketing for Harbor Bloom, a fictional neighbourhood florist in Cork, Ireland. Use a warm, practical tone. Use only approved business facts and cited public sources. Keep research, draft customer messages and owner briefings together. Do not invent prices, opening hours, delivery areas, contact details, availability or partnerships. Flag missing facts and distinguish evidence from recommendations. Keep all external communications in draft for review.Slide 21: Exercise 2: research one business question
Research and create one useful draft
What current customer or local trends could inform one promotion for [business] in [location]? Audience: [customer group]. Use Search or Deep Research if available and cite original sources with dates. Suggest one opportunity, then draft [customer message, employee handoff or brief]. Separate evidence from ideas, explain limits in the evidence and flag anything that still needs checking. Ask for any missing business facts. Do not publish or send the output.Optional: create a finished deliverable
Turn the reviewed finding into a [one-page brief, checklist, flyer or plan] for [audience], in [Word document, spreadsheet, slide deck or PDF] format if available. Keep source links and any uncertainty visible. Use only the approved business facts in this chat. If a detail needed for the deliverable is missing, flag it clearly. Keep the output as a draft; do not send or publish it.Fallback: work from supplied material
Use only the approved material I paste below to answer [business question]: [material]. Do not claim you searched the web or that the information is current. Summarise what the material supports, list what I should verify externally and draft [output] with those limitations visible.Slide 22: Share
Which source was most useful? How did it change your message? What still needs checking?
Lesson 3: Websites and repeatable workflows
Slide 25: Harbor Bloom order follow-up
Use approved sample data or anonymised inputs. If you use the historical U.S. demo fixture, preserve its USD and Eastern Time values. These practice prompts keep outputs in ChatGPT for review.
1. Review the approved inputs
Help me review [date range] orders in [approved orders Sheet or pasted sample]. Use only these related customer messages: [identified threads or approved extracts], and this relevant calendar context: [source or extract]. Show a short plan and ask for missing inputs first. Then identify orders needing follow-up and explain why, with source links or record references. Preserve dates, currency and time zones as recorded. Distinguish confirmed facts from questions. Do not edit records, save or send messages, or create events.2. Create an exception table and chart
Using the reviewed order data, prepare an exception table showing order reference, issue, supporting evidence, proposed next step and what a person must check. Also create a chart of total order value by fulfilment date if the data supports it. Use all relevant orders for the chart, not only exceptions. Include the date range, currency, source links and treatment of missing values. Reconcile the totals and explain any exclusions. Show the result here for review; do not write to the source Sheet or other business records.3. Draft replies for selected orders
Using the reviewed exceptions and the related customer messages, draft a short reply for each order I select: [order references]. Keep each under 60 words. Use only verified facts and approved policies. Do not invent delivery promises, refunds, discounts or other commitments. Show each draft beside its source reference and flag any missing detail. Keep all drafts here in ChatGPT. Do not save or send them.4. Check the outputs against the sources
Check the exception table, chart and reply drafts against the supplied sources. List any incorrect totals, mismatched dates or units, unsupported statements and unresolved questions. Suggest corrections, then identify the exact human review needed before any message, record edit or calendar action. Do not take those actions.Slide 26: Build and improve a website
Create the fictional Harbor Bloom draft
@Sites Build a private one-page website draft for Harbor Bloom, a fictional neighbourhood florist in Cork, Ireland. The audience is local people interested in a bouquet. The main action is “Enquire about a bouquet”. No prices, opening hours, address, delivery area, availability, contact details or testimonials have been supplied. Do not invent them. Include an introduction and clearly labelled draft sections for services, how it works, FAQs and contact, flagging the missing facts. For this demo, the main action must lead only to an internal section saying “Demo only: enquiries are not connected.” Do not add a real form, payment or booking, collect personal information, or publish the site. Show me a private preview for review.Refine the mobile first screen
Make the first screen clearer on mobile. Explain who the business helps and make [main visitor action] the obvious next step. Keep all approved facts unchanged. Preserve the private draft and demo-only interaction. Help me inspect the mobile layout and identify anything still needing review.Slide 27: Scheduled Tasks
Planning only: do not activate a schedule during the exercise.
Propose a schedule for a tested workflow
Propose a schedule for the tested [workflow or Skill] at [time] on [day] in [time zone]. Each run should prepare [output] for my review using [approved sources]. Identify the date range each run should cover and what to do if sources are missing or outdated. Do not send messages, create events or change records. Show the schedule, expected output and review checks; do not activate it.Slide 29: Skills
Propose a Skill from a tested method
Propose a Skill called [name] for this tested workflow. Preserve the inputs, steps, output format and checks that worked. Use placeholders for customer data and other task-specific details. Make the human review point explicit. Do not send messages, publish, schedule work or change business records without my separate approval. Show me the proposed Skill instructions here; do not save or activate anything yet.Slide 30: Sites: apply your brand and review
Apply approved brand guidelines
Apply these approved brand guidelines to the draft website: [colours, fonts, imagery and tone of voice]. Ask me for missing brand details rather than guessing. Keep the main visitor action clear on mobile and all approved facts unchanged. Do not publish, add real forms or connect payments or bookings.Review the private website draft
Review this private website draft for unsupported business claims, missing information, broken links, mobile readability and the clarity of its main action. Confirm that every interaction is demo-only and that it does not collect personal information. Give me a short checklist of fixes. Do not publish or share it.Slide 31: Exercise 3: build something reusable
Build one useful workflow
Help me build one useful workflow for [business]. The recurring job is [job]. Inputs: [approved sources or anonymised sample]. Output: [one useful draft]. First propose a short plan and ask only essential questions. Build one version, then check facts, assumptions and the human review point. Keep it in draft: do not send, publish, schedule, save drafts in external apps or edit business records. Finish with a reusable prompt I can run again.Alternative: create a website for your business
@Sites Create a private one-page website draft for [business or fictional example]. Audience: [who visits]. Main action: [one action]. Use only these approved facts: [facts]. Include [sections]. Use these approved brand guidelines: [guidelines, or “none supplied”]. Flag missing information rather than inventing it. Use a clearly labelled demo interaction instead of a real enquiry form, payment or booking. Do not publish or collect personal information. Show me a private preview for review.Refine one specific part
Improve [one specific part of the result]. Keep the approved facts and review boundary unchanged. Explain what changed, then give me the revised result and updated reusable prompt.Slide 32: Share
What did you build? What business need did it address? What would a person review, and what will you improve next?
Slide 33: Your next step
Name one workflow or website you will improve this week.
