OpenAI Academy

Managing FOIA Requests with Custom GPTs

Managing FOIA Requests with Custom GPTs
# Public & Social Impact
# ChatGPT
# Advanced & Builder Skills
# Government

See how your agency could modernize its approach to information management.

October 4, 2025 ¡ Last updated on May 29, 2026
Lauren Oliphant
Lauren Oliphant
Managing FOIA Requests with Custom GPTs
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Across government, teams manage a steady flow of public information requests. The process is essential, but it’s often repetitive, manual, and time-consuming. In this short demo,  Lauren Oliphant  Solutions Engineer at OpenAI for Government, shows how a custom GPT can help: • Retrieve case details from approved data sources • Flag sensitive information for review and redaction • Draft courteous, constituent updates in seconds The result: faster turnaround, less administrative strain, and more time for mission-critical work—while human staff retain full control over what’s released. See how your agency could modernize its approach to information management. Watch the demo and learn how to get started with a custom GPT.
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