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Skills vs. Agents

Posted Jul 13, 2026 | Views 211
# ChatGPT
# ChatGPT 101
# ChatGPT for Work
# Journalism
# News
# News Organizations
# Work
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Evan Hirsch
OpenAI for News @ OpenAI

Evan Hirsch helps lead and coordinate OpenAI’s adoption efforts for the journalism industry, working closely with newsroom leaders and across OpenAI’s Global Affairs and Media Partnerships teams. Before joining OpenAI, he spent more than two decades in broadcast journalism, most recently as a Senior Producer at NBC News, where he began building AI tools to support newsroom work. He previously held key editorial roles at MSNBC and CBS News, and started his career producing local television newscasts in Philadelphia, Columbus, and Syracuse.

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SUMMARY

This video breaks down the difference between ChatGPT Skills and Agents. A Skill is the reusable template: how a newsroom wants a brief structured, what sources should be cited, what claims need review, and what the output should look like. An Agent is the workflow that can use approved tools, gather material, follow instructions, and apply that Skill.

What you’ll need:

  • A ChatGPT account
  • A repeatable beat or monitoring workflow
  • A clear idea of what sources the Agent should use and what it should not do

What you’ll learn:

  • The difference between Skills and Agents
  • How Agents can use Skills
  • How to design an Agent with a clear beat, job, and limits
  • How to preserve source links, dates, and human review

Who this video is for:

Journalists, editors, producers, newsroom leaders, and educators who want practical ways to use AI in daily newsroom work. No technical background is required.

Key takeaway:

Skills define how the work should be done, while Agents can gather information, use tools, and apply that process for you.

Built by OpenAI:

Created by OpenAI Academy to help news professionals use AI confidently while keeping editorial judgment, sourcing, and verification at the center.

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