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Government (United States)

This pack gives Caseworkers and Constituent Services Representatives 30 ready-to-use ChatGPT prompts for everyday congressional office work.

Use it to:
• Summarize a request for help.
• Organize case notes into a timeline.
• Draft a clear update for a constituent.

Get started
Open the prompt pack below and choose a task. Copy a prompt into your office-approved ChatGPT workspace, replace the bracketed placeholders, and add the information the prompt asks for. Review the draft, then ask for any changes you need.

Use only information your office permits in that workspace. Check every update against the case record. Do not promise an agency decision or outcome. Follow your office rules and keep official work separate from campaign activity.

Explore the 30 prompts in the pack below.

13-caseworker-ChatGPT-Enterprise.pdf

30 practical prompts for caseworkers and constituent services representatives. Copy a prompt, add your details, and get started.

ChatGPT Prompt Pack for Congressional Caseworkers

OpenAI Academy’s Government Community is a space for public servants at all levels of U.S. government—federal, state, local, and territorial—to connect, share ideas, and learn how to apply AI in their work. It’s designed to foster collaboration, highlight practical use cases, and build skills that support better public service.

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ChatGPT Prompt Pack for Congressional Caseworkers

30 practical prompts for caseworkers and constituent services representatives. Copy a prompt, add your details, and get started.

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