This content for small business owners was a part of the 2025 Small Business Jam and created in collaboration with our partners at DoorDash. Running a small business means juggling customer messages, promotions, menu updates, staffing questions, and day-to-day operations — often with very limited time.
This resource hub shows how DoorDash merchants and other local businesses are using ChatGPT to:
- Respond faster to customers
- Plan promotions and seasonal campaigns
- Update menus, services, and offerings
- Reduce time spent on repetitive admin work
All examples are grounded in real workflows built during the Small Business AI Jam, a hands-on program for owner-operated businesses.
Start Here: ChatGPT Basics for DoorDash Merchants
These short videos are designed for busy merchants and business owners, not technical teams. No prior AI experience required.
They cover:
- What ChatGPT is (and isn’t)
- How small businesses actually use it day to day
- Common pitfalls and how to avoid them
Videos
Everyday Merchant Workflows (Real Examples)
These short videos show how merchants use ChatGPT to support common business and DoorDash-adjacent tasks — customer communication, promotions, and updates — without adding more tools or overhead.
Videos
Ready-to-Use Templates for Merchants
These resources are designed so you can copy, paste, and adapt them directly to your own business — whether you run a restaurant, retail shop, or service business on DoorDash.
Resources
Live Support: Learn With Other Merchants & Business Owners
Some merchants prefer learning by doing — with real examples and live guidance.
These sessions are part of the Small Business AI Jam and open to small business owners looking to apply ChatGPT in their operations.
Upcoming sessions
