This set of prompts is designed to support K–12 IT staff with everyday tasks like tech support, system communications, policy writing, and data management. Each prompt serves as a flexible template to help you generate clear, user-friendly content, whether you’re crafting a help desk reply, drafting cybersecurity reminders, or documenting device policies. We recommend editing these prompts to reflect your district’s tools, systems, and communication style. Use them as a foundation to save time, reduce repetitive work, and deliver consistent, approachable tech guidance to staff, students, and families.
Help Desk & Troubleshooting Support 🛠️ 🙋
- Prompt: "Create a user-friendly help guide for teachers at Greenfield High School on how to connect student Chromebooks to the school Wi-Fi network. Include screenshots, simple language, and common troubleshooting tips."
- Prompt: "Write a response to a support ticket from a teacher unable to access the district's learning management system. Include step-by-step guidance and a friendly tone."
Cybersecurity Awareness 🔐 ⚠️
- Prompt: "Draft a short reminder email to all staff about best practices for avoiding phishing attacks, especially during state testing season. Include 3–5 bullet points with examples."
- Prompt: "Compose an announcement for students and families about a recent district-wide password reset. Explain why it’s happening, how to reset passwords, and how to contact tech support."
Technical Documentation & Policy Writing 📄 🖋️
- Prompt: "Write a one-page Acceptable Use Policy (AUP) for middle school students using school-issued devices. Include sections on appropriate use, data privacy, and consequences for misuse."
- Prompt: "Summarize the key points of the district’s data privacy policy for a staff-facing FAQ. Keep it clear and concise, and address common teacher concerns."
System Updates & Communication 🔄 📢
- Prompt: "Draft a notice to all school staff about an upcoming scheduled maintenance window for the grading system. Include the date, time, expected impact, and contact info for questions."
- Prompt: "Write an all-call message script for the principal to use in notifying families about a temporary outage of the school’s online portal. Include alternate access instructions and expected resolution time."
Data Management & Reporting 📊 🗂️
- Prompt: "Generate a checklist for school registrars to verify data accuracy before uploading student enrollment records to the state database. Include steps for checking duplicates, demographic fields, and enrollment dates."
- Prompt: "Write a query or formula for identifying students with more than 10 absences in a Google Sheet. Provide an explanation of how it works for school data managers."
