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December 3, 2025

Helping Job Seekers with ChatGPT

Helping Job Seekers with ChatGPT

A simple guide from Goodwill Keystone and OpenAI Academy for coaches who support people in their job search.

Helping Job Seekers with ChatGPT

Overview

This guide is a hands-on training that helps employment specialists use ChatGPT to support people in their job search. It walks you through simple coaching steps: explaining a job in plain language, linking a client’s experience to what the job needs, drafting resume bullets, and practicing interview questions.
ChatGPT does the first pass, but the coach and their client stay in charge — making sure the writing is true, clear, and right for the client. Everything is designed for learners with a wide range of reading levels and backgrounds.
Created by Goodwill Keystone and OpenAI Academy, this training gives you an easy, repeatable way to help clients apply with confidence.



Who this guide is for

This resource is for:
  • Goodwill employment specialists and supervisors
  • Staff who train other coaches on using AI
  • Anyone helping job seekers with resumes, applications, and interviews
You do not need a technical background.



Key ideas

1. ChatGPT is a coaching tool, not a replacement

Use ChatGPT to:
  • Turn messy notes into clear sentences
  • Understand what a job really needs
  • Practice simple interview answers
Your role:
  • Decide what’s true
  • Keep the language appropriate
  • Role model good judgment and set boundaries



2. A simple formula for strong prompts: T + C + O

When you talk to ChatGPT, include:
  • Task – what you want it to do
  • Context – who the client is, what job they’re going for
  • Output – what the answer should look like (bullets, script, short paragraph, etc.)
Example:
“I’m helping a client apply for a warehouse job. (Context) Turn these notes into 4 short resume bullets. (Task + Output) Use simple language at a 6th–8th grade reading level.”



3. Quality over quantity (no “AI slop”)

More applications is not always better. Focus on:
  • Fewer, better‑tailored applications
  • Clear, short sentences
  • Specific tasks and results (not vague buzzwords)
A quick quality check:
  • Does this match what the job needs?
  • Does it sound like this client, not a robot?
  • Can someone with lower reading skills still understand it?



4. Responsible and safe AI use

For coaches and clients:
  • Protect privacy – no SSNs, bank info, full addresses, or highly sensitive details
  • Be transparent – say when AI helped and get consent before using someone’s information
  • Verify important facts – especially employer names, locations, pay, or legal/benefits info
  • Use AI as a draft partner – final decisions and edits stay human



Quick coaching flows you can reuse

A. 15-minute resume coaching flow

  1. Pick a job description - – Print or open it together.
  1. Explain the job in simple words (with ChatGPT) – Use Prompt Pack #1 below.
  1. Map client experience to what the job needs – Use Prompt Pack #2 (#3 if needed).
  1. Draft 3–5 resume bullets – Use Prompt Pack #3.
  1. Read out loud & edit together – Make sure everything is accurate – Make sure it sounds like the client



B. 10-minute interview practice flow

  1. Choose a role (warehouse, retail, front desk).
  1. Ask ChatGPT to be a friendly hiring manager.
  1. Have ChatGPT ask 3 questions, one at a time.
  1. After each answer, let ChatGPT give 1–2 tips.
  1. Add your own coaching and model one stronger answer.
  1. Use Prompt Pack #6 for a ready‑to‑go version.



Starter Prompts

These simple, ready-to-use prompts help you coach clients through the core steps of the job search — understanding a job, matching experience, writing stronger answers, and practicing interviews.



1. Explain a job in simple words

What it does Turns a long job description into plain language and pulls out key tasks and skills.
Prompt
“I’m working with a job seeker who has a hard time reading long job descriptions. Please explain this job in simple words at about a 6th grade reading level and list the top 5 tasks and top 5 skills. Here is the job description: [PASTE JOB DESCRIPTION HERE]”



2. Map client experience to what the job needs

What it does Connects messy client notes (paid, unpaid, home, volunteer) to the main tasks and skills in the job.
Prompt
“Look at the job description below and list 5 key tasks or skills the job needs. I will then paste notes about my client’s experience. Use simple language at a 6th–8th grade reading level. Here is the job description: [PASTE JOB DESCRIPTION HERE]”
Then follow with:
“Here are my client’s notes about their experience: [PASTE CLIENT NOTES HERE] Please match each note to one of the job’s tasks or skills and explain the match in one simple sentence.”



3. Turn notes into resume bullets

What it does Turns client notes into 3–5 short, targeted resume bullets.
Prompt
“Please turn these notes into 4 resume bullets for this job. Each bullet should start with an action verb, say what they did, include one simple result if possible, and stay at a 6th–8th grade reading level.”
(If you haven’t run prompt #2 first, you can instead paste raw notes and say: “Based on these notes, write 4 resume bullets for a warehouse job…”)



4. Reuse and tailor a “Why I’m a good fit” answer

What it does Takes a general answer and adjusts it for a new but similar job.
Prompt
“Here is my client’s general answer to ‘Why are you a good fit for this warehouse job?’ [PASTE ORIGINAL ANSWER HERE] Now I’ll paste a new job description. Please keep the important facts, adjust the details to match the new job, and mention 2–3 key tasks or skills from the description.”




5. Explain a work gap in a respectful way

What it does Drafts a short, positive explanation of a work gap plus a simple interview script.
Prompt
“Help me explain a work gap in a simple, respectful way for a job application. Reason for gap: [PASTE REASON] Time out of work: [X months/years] Now ready for: [full-time/part-time] Please write (1) a 2–3 sentence application answer and (2) a short interview script the client can say.”



6. Run a short mock interview with feedback

What it does Creates a 3‑question mock interview with simple feedback after each answer.
Prompt
“Act as a friendly hiring manager for an entry-level warehouse job. Ask me 3 interview questions, one at a time. After each answer, give me one thing I did well and two ways to make it stronger. Keep questions short and use simple language.”






Thanks for using this guide. We hope these tools make it easier to support job seekers with clear, confident coaching while keeping you— the human expert—at the center.
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