
Skill Lab: Build Your First Workspace Agent
Join us for a practical OpenAI Academy session on how to identify, scope, build, test, and scale your first workspace agent for a team workflow. We’ll start with the basics: what agents are, how they work, and how they differ from other ways of using ChatGPT. Then we’ll walk through how to identify a strong workflow, write an “Agent Requirements Doc,” build a first version with tools, skills, and triggers, test and improve the agent, and roll it out safely with permissions, approvals, and feedback loops.
In this session, we’ll cover:
- What agents are, how they work, and how they differ from other ways of using ChatGPT
- How to identify a workflow that is a strong fit for an agent
- How to write an "Agent Requirements Doc"
- How to build a first version with tools, skills, and triggers
- How to test, coach, and and improve the agent
Don’t have access to workspace agent building in ChatGPT? This session is still for you. You’ll leave with a clearer sense of where agents may fit into your work, what information an agent needs to be effective, and how to partner with admins or builders when you’re ready to get started.


